The second-hand marketplace Users Express Anger Over Size Modifications

Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.

The second-hand shopping app has altered its sizing categories for women's and children's garments but did not contact all shoppers about the modification.

Social Media Reaction

Many shoppers and sellers are expressing on platforms stating that platform listings now display a different size category than originally posted as a result of the reclassification.

The platform stated the new system was more in line with other platforms.

They have suggested members to examine their items and manually change the size when needed, which has left users frustrated.

Size Classification Modifications

Previously, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.

The revised method features a letter with a size spectrum for example S/UK 8-10.

In some cases, the size labels have been reassigned - such as a large size was previously a 12 but now shows as UK 16-18.

User Accounts

One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

Stephanie Gallen, located in Scotland, said garments she listed featuring size 14 markings were displaying on the service as measurements 20-22.

"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.

Manual Updates

Another shopper, located in England, explained she became annoyed by the change as she had to manually change the sizing for "all her products".

"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she said.

Platform Context

The service features exceeding 100 million users, comprising 18 million UK members.

It has become a favored option versus similar marketplaces including eBay and Depop.

This isn't the first time that an unexpected update to the app has proved unpopular: last year, the service retracted a modification regarding delivery choices following member complaints.

John Fuentes
John Fuentes

Een gepassioneerde blogger gespecialiseerd in online geld verdienen en financiële tips voor Nederlanders.